Teaching mental health providers how to navigate the managed care industry and increase cash flow

Posts made in April, 2013

Can You Take Criticism?

Posted by on Apr 16, 2013 in Uncategorized | 0 comments

Can you take constructive criticism? Are you one of those people who always has a ready defense should someone endeavors to make a suggestion of how to do something better? Do you treat constructive criticism as if it’s a personal attack? Stop it! In order to grow and change, it is necessary to take criticism sometimes. Usually, if someone is taking the time to offer you feedback in order to do your job better, or make it to the next level, it’s because they care about your success. It doesn’t mean you’re a failure. It just means there is room for improvement. And everyone has areas for growth potential. Sometimes we are not aware of areas that need attention. Isn’t it awesome to have someone who cares enough to point these out to us? Keep in mind that it’s usually not done for malicious purposes or to tear us down. It’s to build us up and help us to move forward on our paths.

So here is your task for today:

List 5 people who you know and trust for this exercise.

They should be from different areas of your life.

List them below:






So, how do you go about it?

Well, below is a list of questions to ask each person you chose to give you feedback.

It’s recommended that you meet with each person and explain what you are doing. Here’s something simple to say: “Hey, I am looking to change some things in my life. Would you mind answering a few questions about me. I really appreciate your help on this.”

Completing this assignment will give you some insight into areas that may need improvement. It may sting a little to hear, but the objective is two-fold. You are learning how to take criticism and getting feedback on things to work on in the future.


·                     What do you think are areas in which I need to improve?

·                     What are my annoying habits?

·                     What three suggestions do you have for improvement?

After you have received all of the feedback it is now time to reflect on what has been written or said:

Does anything stand out? If so, what?

Are you surprised by what was said or written?

What steps will you take going forward to minimize your deficits?

How has this assignment changed your outlook and how you view yourself?

What will you do differently now that you have this new information?

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Posted by on Apr 15, 2013 in Employee, Entitlement, Entrepreneur, Loner, Mentality, Mindset | 0 comments

Mindset – a habitual or characteristic mental attitude that determines how you will interpret and respond to situations

Everyone has a mindset. Our mindset is a significant factor in how far we reach in life. Do you have a got get it attitude or do you like to go with the flow? Do you like to go it alone or do you think teamwork gets you farther? Well here are a few mentalities I have seen in my practice.

  1. Entitlement – the belief that success should just happen because of who you are rather than as the result of any effort or hard work that you put towards your endeavors.  Common among teenagers, the entitlement mentality is often a sign of immaturity.
  2. Loner – the belief that you can succeed on your own with no assistance from others. You know, the self-made man. He takes credit for all his successes, but his failures are always someone else’s fault. He may be successful, but his employees will leave at the drop of a hat once something better comes along
  3. Entrepreneur – the belief that you would rather work for yourself than someone else. He will work for someone else for a while, but is always striving to break free. He understands perseverance and determination. He is also not afraid to ask for help when necessary. He is not interested in a handout, just a hand up from time to time.
  4. Employee – the belief that you would rather work for someone else than for yourself. He is content to work 9-5 and have benefits. He may strive to move up in the company, as long as he is able to maintain a work/life balance. He may even be willing to be loyal to the company, provided he is compensated appropriately. 

Perhaps one of these mentalities applies to you. Are you happy with your current mindset? If not, why not? Do you believe that your mindset can change? It can. But it depends on you and how much you want to change. If you’re interested in changing your mindset, contact me. I can be reached at 321-800-8520 or at truechangelifecoach@gmail.com. Don’t let your mindset hold you back.

Image courtesy of ddpavumba at FreeDigitalPhotos.net
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Stop Being a Victim

Posted by on Apr 12, 2013 in Uncategorized | 0 comments

One of the things that annoys me is a person who acts like a victim and acts like it’s everyone else’s fault for their lot in life. They refuse to take responsibility for their own well-being and act as if everyone should tolerate their pity party. I have worked with a lot of people who act like victims in my line of work. Here are just a few of the common things I hear.

  1. My spouse/mate keeps cheating on me.
    Here’s a question. Why are you still hanging around? The reason he/she keeps cheating is because you keep taking him/her back. 
  2. I’m sitting in jail because people talk too much.
    Newsflash – You’re in jail because you committed a crime. Somebody else just had enough sense to get you off the streets before you caused more damage.
  3. I don’t know why I can’t hold down a job. I’m a great worker. 
    So, here’s the thing. If you’ve been fired or walked off every job you have ever held, it’s not them. It’s you. You may want to take a closer look at what you’re doing. 
  4. I shouldn’t face consequences because I was abused as a child.
    Unfortunately, many adults were abused as children. That doesn’t mean you shouldn’t face the consequences for your own actions.
And that’s nothing compared to what I hear from sex offenders. Maybe you know someone who thinks like this. Maybe some of this thinking applies to you. The point is stop being a victim. Take responsibility for your own actions. The only person you can control is you. So why are you letting others set your agenda? If you want to be successful, then stop being a victim.


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The Power of No

Posted by on Apr 11, 2013 in How to Say No, No, Power | 0 comments

No. A very short and simple word that holds a lot of power. Yet many do not know how to use it effectively.

For example, I’ve seen parents give in to the requests of their children, and then wonder how their kids became spoiled with an over developed sense of entitlement. I’ve seen employees go to jail because they refused to say no to their boss when asked to engage in illegal activities. I’m sure you have seen examples in your own life of when you knew you should have said no to someone and it didn’t turn out well for you.

But using the word No effectively is an important skill to have wherever you are in life. It may cause discomfort in the short term. It will pass. Remember when your parents would tell you No and you sulked or threw a tantrum? Did you get over it? Your kids will, too. As a side note: If saying yes means you will put your integrity at risk, then definitely say no. If you lose your integrity, there isn’t much else to lose.

Keep in mind that saying no is simple, but not always easy. Especially for someone who is not used to using it.

Now when you say No, be assertive with it. Use a firm, but polite voice.
Ex: No, I won’t do that.
If you have to give a reason, keep it short and sweet.
Use body language. Look the person in the eye when saying no. Shake your head. Stand up straight. Walk away.
Use a deferral: I’ll get back to you on that.
If you’re feeling pressured to give an answer, remain silent and think. Only you can control your own actions. Then say no and walk away.

Practice saying No. Say no to at least 1 person for 7 days. It doesn’t have to be a high pressure situation. You can say no to the fast food worker when they offer you fries. Feel your confidence grow and lose the guilt. There is nothing wrong with standing up for you.

Image courtesy of pakorn at FreeDigitalPhotos.net

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    Posted by on Apr 10, 2013 in Fears, Focus, Goals, Perseverance | 0 comments

    Here is a quick video on focus. Tyler Perry discuss how he became successful. According to him, it comes down to 2 things: The Grace of God and Focus. I think another factor is perseverance. Mr. Perry was able to rise to the top because he followed the path with focus. He was not deterred by failure or the disbelief of others. He kept striving for his goal. What goals are you striving for today? Are you focused? Are you distracted by fear? Are you discouraged by failure? Don’t be. Just remember to stay FOCUSED.

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