Teaching mental health providers how to navigate the managed care industry and increase cash flow

About Us


About True Change Consulting

True Change Consulting consists of mental health professionals who are also experts on managed care. We offer workshops on issues related to the insurance industry from billing practices to handling a utilization review. We understand that mental health providers main concern is helping their clients and often don’t have the time and/or energy to understand all the subtle nuances of working with insurance companies. Let us help you move beyond the frustration and get back to what you love to do, helping your clients. We also offer workshops of developing self care strategies for the helping professional.

Sharlotte Jackson, MA, LPC, LSOTP – CEO

Ms. Jackson, a native of Memphis, TN, has lived in and worked in the Houston, TX area since 2002. After spending several years in the IT industry, she decided that her calling was to help others on a more personal level. She received her Master’s in Psychology from Houston Baptist University in 2008. Ms. Jackson is fully licensed as a Professional Counselor and has vast knowledge and insight into the managed care industry.