Teaching mental health providers how to navigate the managed care industry and increase cash flow


Deal With Your Crap

Posted by on Dec 5, 2013 in Change, Coaching, Psychotherapy | 0 comments

ID-10044304As we near the end of another year, some things have come to my attention. There are a lot of people who are still dealing with issues from a very long time ago. It could be a past assault, an abuse situation, a broken heart, or somebody just plain did them wrong. But the new year is around the corner. With the new year comes a chance to start over. Starting over can be difficult and scary. But sometimes it’s necessary for growth. And that’s what we want in the new year, growth. 

Sadly, many will let this opportunity for growth pass them by. Why? Because they are still stuck on things that happened long ago and have never dealt with the issues that have been affecting them for years. They ruminate on it. They allow past hurts to ruin present relationships and opportunities. They’re growth is stifled because they are still licking old wounds. 

So here is my advice as the new year approaches. Deal with your crap. Seriously. If you are still stuck on things that happened when you were 5 and now you’re 35, that’s way too long. I’m not saying that people have not suffered serious traumatic events. But how long are you going to nurse those old wounds. How many relationships have you bailed on because you didn’t trust or thought you weren’t good enough? How many opportunities have you let slip through your fingers because you felt you weren’t worthy based on what someone said to you when you were 10. 

Now here’s a question to ask yourself: What do I gain by holding on to this pain? Really think about that. Is it a sense of security? Is it a belief that you won’t get hurt again? Is it that you gain attention by allowing others to feel sorry for you?  Think about it. Now here’s another question: Do I really want to change? You would be surprised how often the real answer is no. Being where you are is comfortable. It’s familiar. Change requires being uncomfortable and adjusting to the new. Change means venturing into the unknown. Change can also mean accepting the pain of past hurts, completing the grieving process, and choosing to no longer be held captive by them. But if you really want to change, what are you doing to seek it? And are you willing to get the help you need in order to change and grow? Don’t let next year be a repeat of this year.

If your issues are such that you need help in order to change, there is nothing wrong with that. If you want to start the process today, I’m available for consultations. Contact me at 321-800-8520 or at truechangelifecoach@gmail.com. I offer coaching and psychotherapy services. 


Image courtesy of Ambro at FreeDigitalPhotos.net

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I’m Starting Over and It’s OK

Posted by on Nov 11, 2013 in Change, Coaching, Uncategorized | 3 comments

ID-10079626A couple of weeks ago I decided to get a consultation on my hair. See, I have natural hair and I haven’t been on the creamy crack in years. The problem is I had severe breakage to the point that I could only wear my hair in a bun. Well it was time for a change. So I walked into Jody’s shop to see what could be done. And Jody was honest. She gave me several options and told me that she was not comfortable with trying certain hair styles due to breakage. I opted for the “Big Chop.” She gave me a chance to back out, but I knew that this was the best option. So I sucked it up, put my big girl panties on, and watched as my hair fell in clumps to the ground.

But there is a bigger lesson in all of this. Sometimes, you have to make drastic changes to experience growth. Whether you have to start over with your business or in relationships you have to have the courage to make the “Big Chop” in certain situations. Sometimes your business model isn’t working. Sometimes it’s just a bad relationship, no matter how are you try to fight through the difficulties. At some point to have to have the courage to say enough is enough.

I get it, change can be scary. But you don’t have to go through it alone. When I decided to make changes regarding my hair, I didn’t immediately get out a razor and shave away. I went and got a professional option first. The same can be said for business. If you suspect something isn’t working, or you aren’t quite sure how to change, seek help. Not sure what to do about a relationship, seek objective counsel. There is no shame in getting help. There is foolish in doing the same thing over and over again expecting a different result. The point is sometimes you have to start over, and that’s OK.


Image courtesy of Stuart Miles at FreeDigitalPhotos.net

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Making More Changes

Posted by on Sep 23, 2013 in Blog Elevated, Change, Social Solutions Collective | 0 comments

I know that I just made some updates to the blog. But after getting some awesome feedback at the Blog Elevated conference, more changes are coming. Change is hard, but necessary for growth. So over the next couple of weeks, I’ll be taking a break to refocus my efforts to give you the best content possible. The Top 10 Links of the week will still be available over the next couple of weeks. I am also preparing a guest post for Social Solutions Collectives. In the mean time, please take time to browse around. Tell me what you like and don’t like. I can take it.

Image courtesy of digitalart at FreeDigitalPhotos.net

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TCCs Top 10 Links of the Week

Posted by on Aug 9, 2013 in Change, Coaching World, Eating Habits, Gamechanger, Social Circle | 0 comments

Ahhhh. The end of the week. And it has been a productive one. There is so much awesome content out there, but I know that you don’t have time to search for it all. So here’s something to make your life a little bit easier. Whether you are looking for tools for your business or just a little inspiration, here is the place to be. And as always if you agree or disagree, let me know. I value your feedback. Have suggestions for next week? Drop them in comments below! See you next week!

Top 10 Links of the Week

  1. How to Be Confident: 31 Practical Steps
  2. Baby Steps Are Still Steps (My Eating Habits)
  3. 8 Vital Small Business Internet Marketing Tips You Don’t Know
  4. How To Make Strong Gamechanger Connections
  5. Coaching World: Theory & Practice
  6. 14 Fantastic Free Tools for Design Collaboration
  7. The Extraordinary Secret to Dealing with Change
  8. How To Build The Perfect Blog Post Blueprint
  9. Five Ways to Expand Your Social Circle and Connect with Like-Minded Women
  10. How to use HootSuite to Manage Twitter Chats 
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Quote of the Week

Posted by on Jul 30, 2013 in Attitudes, Behavior, Change, William Glasser | 0 comments

If you want to change attitudes, start with a change in behavior.
William Glasser

How are you perceived? Are you a go getter? Are you a slacker? Are you a self starter? Are you the leader? Are you a good worker bee? Are you excellent? Are you average? When you meet someone for the first time, do you come across as engaging or off-putting? Once you are perceived a certain way, it can be difficult to change that perception. But it can be changed. 

The way to change the way you are seen be others is to change your behavior. Here’s an example. I had a friend who worked in the IT industry. She was very smart, but very quiet. She had also been passed over several times for promotions. One day one of the team leads pulled her to the side and explained some things to her. The lead explained that she was getting passed over because the perception was that she was happy where she was. She was viewed as a hard worker, but not very aggressive in furthering her career. That was a life altering conversation for her. Soon after, she went to her manager and expressed her concerns. She began to speak up more in team meetings. Soon she was moving further up in the company. But notice that her behavior had to change before everything else started happening. SHE had to be the one to change before those around her changed how they saw her. So what are you doing to change the attitudes around you? 

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Coaching and the Stages of Change

Posted by on Jun 11, 2013 in Carlo DiClemente, Change, Coaching, James Prochaska, Stages of Change | 0 comments

There is a concept in psychology called the Stages of Change Model (SCM). The theory was developed by James Prochaska and Carlo DiClemente in their study of addictions. However, SCM is applicable to other areas including coaching.

First, let me explain the 5 stages.

Stage 1 – Precontemplation

In this stage, you may not be aware of a problem. Or you are aware of the problem, but have no desire to change or address the issue.

Stage 2 – Contemplation

If you are in this stage, you are aware that there’s an issue and you are seriously thinking about making changes

Stage 3 – Preparation

In this stage you are preparing to take action, and the action will happen quickly

Stage 4 – Action

In this stage you are actively modifying the way you are currently doing things to effect change

Stage 5 – Maintenance

In this stage the change has occurred, but you are engaging in activities that maintain the change.

So how does this apply to coaching?

The very act of coaching involves being able to identify what needs to be changed to cause the desired result. Most importantly, your client needs to have a clear understanding that in order to make it to the next level, they must change, be aware of what needs to change, take action to cause the change, and then identify mechanisms to maintain the change that has occurred.

The people who are not your customers yet in your target niche may not recognize they have a blockage that keeps them from reaching the next level. They are in the precontemplation stage. You should have such a clear understanding of your niche, that you can identify the blockages (i.e. thoughts, beliefs, actions) that keep your clients where they are, and in need of your services.

So your marketing efforts should be focused on identifying the blockages that your target client may not be aware is a problem, and how you can collaborate with them to make the breakthroughs they are seeking. This helps move your future clients from precontemplation to contemplation. You want your clients to seriously think about addressing the blockages that are holding them back.

For customers who are in the preparation stage, they are researching you to see how you can help fix their problem. You will be Googled.   So your reputation in the marketplace should be as pristine as possible. That means networking, getting testimonials from former clients, having good customer service, and engaging in quality collaborations that advance your own brand.

The clients who are ringing your phone are either in the prep or action stage. You should be able to build a rapport with the client so that they willingly hand you that nice check. We’ll address rapport building in another post. It’s important to verify that your client is in the action phase and is committed to change. One way of doing that is give them an extensive application to complete. There should also be a through interview that takes place. Your time is valuable and so is your client’s. If after the application and interview you sense that you and the client aren’t  good fit or they may not yet be ready to take the steps to make it to the next level, let them know upfront. However, if the client calls and says “I’ll gladly pay your fee and do whatever it takes to get it done,” that’s a good indicator that he is ready to take some action. Be sure to note how they approach assignments that you give them. Are there excuses about why the assignment wasn’t completed every time? Are they redirecting the conversation to focus on other issues, rather than the task at hand? You may need to reassess the client’s readiness for change. That happens sometimes. But address the issue when it first comes up, not 6 months later when the client still hasn’t shown any noticeable results of the changes they are trying to make.  

In the course of helping your client, you will likely identify other blockages that you can help them with. Back to precontemplation. Bring it to their attention. But be respectful if they aren’t ready to address it yet. You are planting seeds for future business because you want repeat clients. You may also identify an issue that is outside of your scope. If that is the case, then refer to another coach or in some cases a psychotherapist when appropriate. Other coaches appreciate referrals and in turn would likely return the favor in the future.

Depending on your business model, you can make money in the maintenance phase as well. This can be done by offering additional services or packages that help your clients maintain the change they were seeking.  In the process, you continue to add value, which is always a good thing.  

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