Teaching mental health providers how to navigate the managed care industry and increase cash flow


Video of the Week: How to Stay Relevant: Rick Warren at TEDxOrangeCoast

Posted by on Sep 12, 2013 in Culture, How to Stay Relevant, Leadership, Relevance, Rick Warren, TEDxOrangeCoast | 0 comments

Relevance. That all important word. Whether you are the business owner or employee, relevance is important. Customers want to know how your product or service is relevant to their situation. They want to know how you can help fix their problem. If can’t help fix their problem, then you become irrelevant. In this week’s video, Rick Warren discusses how to stay relevant in today’s fast paced culture. Don’t worry, it’s a short video. But take good notes. Learn all about the DNA of staying relevant and apply, apply, apply.

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6 Reasons Why You Should Join Toastmasters

Posted by on Aug 28, 2013 in Coaching, Communication, Constructive Criticism, Leadership, Public Speaking, Speech, Toastmasters International | 0 comments

One of the most important skills you as a professional can master is communication. But one of the most fear inducing forms of communication is public speaking. I know there have been times where I have been called to give an impromptu speech. To be honest I would have disappeared if I could when asked. But I am becoming more comfortable with public speaking through Toastmasters. Toastmasters International is a non-profit organization dedicated to helping others become more proficient in public speaking. Established in 1924, Toastmasters has over 14,000 clubs in 122 countries that meet on a regular basis (weekly, twice a month, or once a month). Some clubs are less formal than others, but the all follow the same general format and meetings last between 60-90 minutes. But let me tell some really awesome reasons you should join a Toastmasters near you.

1. Safe Environment – The goal of Toastmasters is to help build confidence as a speaker. I have been to several clubs, and I have never been to one where members were berated or intimidated. When speeches are evaluated, constructive criticism is used.

2. Cost Effective – The cost for a six month membership is on average $36. Some clubs cost a little more. But for an average of $6 a month to attend a regular skill building workshop, you can’t beat that with a stick.

3. Learn Impromptu Speaking – One of the features of a Toastmasters meeting is Table Topics. During Table Topics, members are asked to give a 1-2 minute speech on a random topic (i.e. your worst trip ever). It helps prepare you for situations such as interviews or team meetings when you’re asked a question that seems like it came out of left field.

4. Develop Speeches for Different Occasions – Once you become a member, you’ll receive the Competent Communication Manual. The manual contains 10 speech projects you can complete at your own pace. An example of one of the projects you’ll complete is a speech using visual aides. After completing the 1st manual, you can continue in the Advanced series and complete as many speeches as you like. The point of the series is to prepare you for different situations.

5. Develop Leadership Skills – Toastmasters is nothing without it’s members. And each member is given the opportunity to take part in a leadership role if they so choose. There is even a leadership manual that discusses how to perform each role in the club, and there are many.

6. Learn How to Give (and Receive) Constructive Criticism – One of the features of the club is speeches are evaluated. Through Toastmasters, you’ll learn how to give an evaluation that is meant to build up, not tear down the speaker. This is an essential tool for managers or business owners when coaching employees. It is also beneficial for learning how to accept feedback without becoming defensive.

Final Tip: If you’re going to join a club, smaller clubs offer more opportunities for leadership roles and to give speeches. That’s helpful if you need to improve your skills in a shorter amount of time. Also, if there’s no club in your area, consider starting your own!

Image courtesy of Ambro at FreeDigitalPhotos.net

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